Well I'm almost at a loss for words. Friday will officially mark a whole month since our heat pump blew. I am getting the run around from the mobile rv tech and Dometic. The mobile RV guy changes his story every single time we talk to him and I'm at the point where I wish he would just tell the truth. If you can't do the job or don't want to do the job just tell me, don't string me along. Dometic reports that there are no claims, incidents or anything reported against our VIN #, Model Number and Serial Number of the A/C unit that was replaced in April. So the question lies now, when will it be fixed?
I don't know why it is so hard for someone to just simply call Dometic, start the warranty process, get the parts ordered and replace the stupid heat pump. Trying to heat a 37 foot camper with two space heaters is okay but when you try and run other appliances guess what happens... yea things trip within the breaker box.
On a good note after finally feeling fed up with this whole situation I've decided to call on another mobile rv group that I hope will get this fixed. I'm beyond my boiling point and since I've lost my voice with this sickness I've got I'm kind of stuck between a rock and a hard place so keep your fingers crossed someone will just replace my heat pump!
For now that's really all I can wish for. I'm just feeling beyond disappointed in folks work ethics. Till next time....
The Camper's Wife
I don't know why it is so hard for someone to just simply call Dometic, start the warranty process, get the parts ordered and replace the stupid heat pump. Trying to heat a 37 foot camper with two space heaters is okay but when you try and run other appliances guess what happens... yea things trip within the breaker box.
On a good note after finally feeling fed up with this whole situation I've decided to call on another mobile rv group that I hope will get this fixed. I'm beyond my boiling point and since I've lost my voice with this sickness I've got I'm kind of stuck between a rock and a hard place so keep your fingers crossed someone will just replace my heat pump!
For now that's really all I can wish for. I'm just feeling beyond disappointed in folks work ethics. Till next time....
The Camper's Wife